Community Extensions Overview
Innovasys Community Extensions is a companion product for HelpStudio and Document! X that enables a range of community features to be
automatically and seamlessly included in the help systems you generate.
Innovasys Community Extensions features require the Innovasys Community Extensions ASP.NET web application, which can either be hosted by Innovasys (through a hosting
subscription), or installed on your own Windows Server or Desktop machine. A setup free evaluation server is provided to enable you to evaluate Innovasys Community Extensions
without any server setup or hosting agreement.
This help system contains Innovasys Community Extensions features to illustrate how they work from an end users point of view:
Innovasys Community Extensions was designed with simplicity in mind - both from the perspective of implementing Community Features in your help systems, and from a help users
perspective in using the Community Features. In addition to the ease of implementation and use, Innovasys Community Extensions offers several important benefits over other ways
that you may be considering implementing Community Features.
Push button implementation
in your page content, no long and complex procedures to go through.
Community Content is seamlessly integrated with the rest of your page content, even when you are authoring. Your help users can instantly gain the benefit of Community
Content whilst they are reading the help, and you can see the Community Content whilst you are authoring.
All help formats
Community features are available in all online help output formats: web help, HTML Help 1.x and Help 2.x. Many competitive implementations restrict you to a custom help
viewer, or only support web output.
Community content is linked to a specific page and will appear wherever the help system is viewed. For example, a private note created by a particular user on his desktop
machine will also appear if he views that same help system on his laptop machine. Users can have confidence that the notes or comments they rely on will be there the next time
they need to refer to the help.
A particular help system is identified by an "Project Key" value that you specify in the Document! X or HelpStudio Project. This Project Key can remain constant for new
versions of a help system in order to retain previous community content, or can be changed to start a new set of community content.
Moderation and notification
Innovasys Community Extensions can be configured to notify you when new Community Content is created. Innovasys Community Extensions can also be configured to require approval
by a moderator making new Community Content publicly visible. These options keep you in control of the content that appears in the help systems you create.
An administration page is built directly in to Document! X and HelpStudio. The administration page allows you to review Community Content project wide. Administration
functionality allows you to approve, reject, edit and delete individual items of Community Content.
The Innovasys Community Extensions ASP.NET application uses the ASP.NET 2.0 membership framework for user authentication and management features. This enables you to
integrate Innovasys Community Extensions with your existing authentication process where necessary, or be up and running with the built in user management and
authentication features right out of the box.
The Innovasys Community Extensions ASP.NET application is pre-localized to 8 additional languages:
- Simplified Chinese
Translations can be customized after installation.
The localization used automatically matches the Phrase Language chosen in
the Document! X or HelpStudio project.